7 July 2007
TraiTel Telecommunications
is proud to release its latest version of TTMessenger, a desktop
messenger that has been downloaded by thousand's of clients and used
world wide to send and receive faxes, SMS and telephone calls.
This release is very important to TraiTel and its customers, because
there has been no upgrades for over 2 years. Our technicians have
worked very hard to ensure that this version proves to be extremely
stable and more importantly, very user friendly.
The new version of TTMessenger (version 3.0) has considerable
improvements over previous versions. The communication protocol
has been completely re-written to bypass some of the stringent firewall
rules and NAT setups that are currently in use.
VoIP quality in terms of connection and quality of call are much
better than version 2.1 and below. All the codec's have been
re-written to improve on bandwidth utilisation and packet loss.
SMS can now be sent in concatenated form (long SMS messages received
as one in the mobile), Unicode characters are now supported (Chinese,
Greek, etc) any language can send and receive. Scheduling for sending
SMS reminders or broadcasts in the future is now a fully automated
process.
Fax previewing and log management have been improved. Scheduling for
sending Faxes in the future is now a fully automated process.
VSMS is now much easier to use. The user friendly interface is
easier to manage and understand. Communication improvements allow for
the recipient of a VSMS to listen again to the message, to be
transferred back to another phone line or to record a response back to
the sender of the VSMS.
TTMessenger now has IM. IM or instant messaging, is now
incorporated into TTMessenger primarily for business use. Now,
organisations are able to use IM whilst limiting who is able to use IM
and what hours of the day IM can be used. IM is a very powerful
communication tool that can now be fully controlled by an administrator
or business owner.
Dozens of extra features and hundreds of changes / modifications have
been made to improve on previous versions. This release is stable,
powerful and very dependable - try it and you will see!
20 October 2006
TraiTel Telecommunications as one of Australia's leading SMS providers, is now providing its customers with the ability to track SMS sent to mobile phones in Australia and internationally. Delivery tracking has been a highly
sought after feature by many of TraiTel's clients and now it is
available.
With "delivery tracking" an organisation can send "time and
delivery" sensitive SMS messages to their customers or members and know
exactly when the SMS message was received by the recipient and when or
why if it failed to get delivered.
With delivery tracking, senders of the SMS can rest 100% assured in
knowing that their message was either delivered or not and also have
proof of the result. Financial institutions, health organisations or any
other enterprise that must know if the message was delivered, can now do
so by using TraiTel's pioneering SMS gateway.
Cost of each SMS with delivery tracking will only be $0.04 more than
TraiTel's standard Australian-originated SMS, making TraiTel Telecommunications the lowest
cost guaranteed delivery carrier in Australia - an SMS service that only
few can offer.
Trial of this service is already underway by a select group of
TraiTel's customers. As soon as testing is complete, it will be
released and offered to all current and future clients.
8 May 2006
TraiTel Telecommunications releases today a new feature that allows all customers to receive faxes in PDF as well as our traditionally used format of TIFF.
However the most important aspect is the increased security added by introducing ZIP compression and password protection as an additional option to compress the incoming fax attachments and to encapsulate them with a password so that the fax is locked and can only be opened by the person meant to view the fax.
TraiTel customers of various legal backgrounds, including lawyers and accountants have over time expressed a desire to better protect the information they receive, now they can.
Like all our other features and functions, these new features can be enabled, changed and disabled on the fly by logging into the customer's account and clicking on "fax options".
6 April 2006
TraiTel Telecommunications is proud to release today and add to its ever increasing number of product offerings; IVR (interactive voice response). A service specifically designed to cater for small and medium sized businesses who wish to automate and improve the performance of their phone system whilst cutting the costs required for administration.
IVR allows a company of any size to fully automate their phone system and add a certain level of impressionable professionalism that is only found in large companies that spend thousands of dollars in hardware.
For only $54.50 per month, callers can now be attended to immediately, be greeted by the company's name or slogan and automatically transferred to the correct individual without the need for a receptionist to handle the calls. The system is feature rich and includes options such as caller authentication (for chargeable calls), divert to a new number when the original number is called but not answered, voice messages sent to email and much much more.
The service includes a free trial of 30 days and all customers are able to activate it and start using it immediately by logging into their web account.
5 November 2005
A new service has just been released by TraiTel Telecommunications! VSMS ‘voice short message service’ is our latest technology and our own innovation that will take messaging into a completely new level. VSMS will make it very easy to broadcast a short voice message to hundreds of people instantly.
The message is not limited to mobile phones only as they can be delivered to any type of telephonic device. Once a person listens to the message they will be given the opportunity to respond to it (as a VSMS) so that it can be delivered back to the sender, or in addition the person will have the option of pressing a pre-selected number in their phone that will take the call back to the senders phone system or TTMessenger, effectively giving the receiver of the VSMS an opportunity to talk to a sales or customer service person immediately after listening to the message.
The voice messages can be easily recorded within minutes by using TTMessenger, and to send the messages the same easy steps required to send SMS will apply to VSMS.
If you have an urgent message, a reminder or something to say to your customers, friends or family, then VSMS will make it very easy to do. The cost per VSMS to a normal land line is 18 cents (untimed) and 25 cents (per minute) to a mobile phone and it also attracts a small monthly fee of $20 which lets you receive responses. As per all the services we offer which attract a monthly fee, a free trial period is provided and in this case it is no less than 90 days.
Customers are able to start using the service immediately by logging into their web based account or by downloading the latest version of TTMessenger.
21 January 03
TraiTel Telecommunications announces today that the post beta testing
phase is now complete. For the last three months the company has been
concentrating on looking after the ten companies that came on board to
test the new technology and whilst doing that made sure to very quickly
iron out any issues that might have risen in the this time frame.
Chief executive officer, Eli Traitel says, "We are very glad to say that
although these last three months have not been perfect, that we actually
had very few minor incidents and at the same time we managed to fix them
with minimal disruptions to our customers. We built the technology with
a focus on making it very solid. So solid we made it, that in some
aspects of it we forgot to take into consideration the human error
factor.
There was very little tolerance for errors. If a user sent a fax with
the slightest bit of incorrect information, the system would decline the
task. Now, that we have learnt from these hiccups we have built into the
system a higher tolerance as well as better documentation so that all
users understand what steps to take when using most of the available
features - the system has been running so well since, that even a Rolex
would have trouble keeping up.
Our main focus now will be to work on research and development, add more
features to the system and build some specific tools (or software in
this case) that will be able to make things even easier for our users."
Based on the results the company has achieved in this last few months,
TraiTel will now start to focus on expanding its clientele. The company
will focus its sales towards vertical markets such as 'financial
institutions, law firms, real estate, hospitality, medical and
insurance'. "These are the industries that need us the most," says Eli,
"they are constantly using fax as a medium of communication and their
current systems are slow and ineffective in terms of on-going costs and
time management. Once these companies start to use our service they will
realize a change such as the one that happened when computers and mobile
phones started to be used, they will think to themselves how is it
possible that we used such a slow system for such a long time - in fact,
this is what we're being told already.."
16 November 2002
TraiTel Telecommunications, a leader in the advanced delivery of fax and
voice messaging solutions, completes all beta testing of its new
services and signs up a group of companies that are willing to put the
technology to use.
"I am very excited to finally see the technology work in a real life
scenario. We've been developing the technology for three and a half
years, during this same period we have tested and tested and tested to
make sure that the service that we will be offering and the reliability
that we'll be claiming are both in fact correct.
It has been this day that I have always looked forward to after such a
long time of having a technology in development, you can not help but to
stop sometimes and think that you are never going to get there - and
then after continuous persistence today arrives - the feeling of joy is
hard to describe", says chief executive officer Eli Traitel.
"I will be forever grateful to these ten companies that are willing to
test the technology in its initial stages, this stage is very tricky but
I whole-heartedly believe that everything will run smoothly and in the
case that something does go wrong, we have put in place an excellent
support mechanism that will be ready to rectify the smallest of problems
- the CEO's and directors of the companies are well aware of this and I
guess this is why they are willing to come on board."
The company's focus will now be to make sure that the service runs
without any disruptions and will be taking notes and measuring the type
of responses that the users will give such as complaints, complements
and ways to improve on the service. If everything goes as planned the
company will be ready to start marketing its services to other
businesses by the start of next year. If this is not the case and
TraiTel encounters substantial issues, then the company's plans are to
continue working with the current ten to overcome whatever hurdles might
arise.
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